Our products are made by nature and crafted by hand, so no single piece is entirely the same. If you are not completely satisfied please contact us at firstname.lastname@example.org within 14 days, providing photos of the product you are dissatisfied with.
We will gladly provide you with return instructions for a refund, or a replacement if this is your desire.
No Returns on Sale items.
We offer a lifetime guarantee. If one of your products ever gets damaged, we’ll offer you a replacement for free.
If you placed your order more than 30 days ago, we'll simply pass on the shipping and handling fees to you. You'll pay absolutely nothing for the product replacement.
*Item/s must be returned with its original packaging otherwise, a refund will not be issued. If returned in unsatisfactory packaging, we may provide a store credit.
**No refunds on digital products. With the exception of purchases of eBook orders, the purchase price can be refunded upon purchase of hardcover cookbook.